Intergiro - Notice history

All systems operational

2d API - Operational

100% - uptime
Sep 2024 · 100%Oct · 99.94%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024

3d API - Operational

100% - uptime
Sep 2024 · 100%Oct · 99.94%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024

Acquiring & PSP API - Operational

100% - uptime
Sep 2024 · 100%Oct · 98.91%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024

Customer Portal - Operational

100% - uptime
Sep 2024 · 100%Oct · 99.94%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024

Introducers Portal - Operational

100% - uptime
Sep 2024 · 100%Oct · 99.94%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024

Merchant Portal - Operational

100% - uptime
Sep 2024 · 100%Oct · 100.0%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024

Mobile Apps - Operational

100% - uptime
Sep 2024 · 100%Oct · 100.0%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024

intergiro.com website - Operational

100% - uptime
Sep 2024 · 100%Oct · 100.0%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024

Onboarding - Operational

100% - uptime
Sep 2024 · 100%Oct · 99.94%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024

Payment Processing - Operational

100% - uptime
Sep 2024 · 100%Oct · 100.0%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024

DaaS - Operational

100% - uptime
Sep 2024 · 100%Oct · 100.0%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024

Staging environment - Operational

100% - uptime
Sep 2024 · 100%Oct · 100.0%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024

Notice history

Nov 2024

Cloud infrastructure maintenance
  • Completed
    November 20, 2024 at 11:15 PM
    Completed
    November 20, 2024 at 11:15 PM
    Maintenance has completed successfully.
  • In progress
    November 20, 2024 at 7:00 PM
    In progress
    November 20, 2024 at 7:00 PM
    Maintenance is now in progress
  • Planned
    November 20, 2024 at 7:00 PM
    Planned
    November 20, 2024 at 7:00 PM

    We are planning for a scheduled maintenance during that time. It could affect some operations, no downtime is expected.

Issue with monitoring
  • Resolved
    Resolved

    We had an issue with monitoring producing false incidents. All systems are operational, no services were affected. We apologise for the inconvenience.

0.njvguphrwef4: Incident with Acquiring & PSP API
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We're experiencing some problems with authorizations for some merchants. Our team is currently working to restore the service. We apologize for any inconvenience

Oct 2024

Databases maintenance
  • Completed
    October 23, 2024 at 1:46 AM
    Completed
    October 23, 2024 at 1:46 AM
    Maintenance has completed successfully.
  • In progress
    October 22, 2024 at 10:00 PM
    In progress
    October 22, 2024 at 10:00 PM
    Maintenance is now in progress
  • Planned
    October 22, 2024 at 10:00 PM
    Planned
    October 22, 2024 at 10:00 PM
    We are planning for a scheduled maintenance during that time.
Databases maintenance
  • Completed
    October 16, 2024 at 1:00 AM
    Completed
    October 16, 2024 at 1:00 AM

    Maintenance has completed successfully.

  • Update
    October 15, 2024 at 10:00 PM
    Planned
    October 15, 2024 at 10:00 PM
    We are planning for a scheduled maintenance during that time.
  • Planned
    October 15, 2024 at 10:00 PM
    Planned
    October 15, 2024 at 10:00 PM
    We are planning for a scheduled maintenance during that time.
API endpoint incident
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
Cloud infrastructure maintenance
  • Completed
    October 09, 2024 at 7:29 PM
    Completed
    October 09, 2024 at 7:29 PM
    Maintenance has completed successfully.
  • In progress
    October 09, 2024 at 5:00 PM
    In progress
    October 09, 2024 at 5:00 PM
    Maintenance is now in progress
  • Planned
    October 09, 2024 at 5:00 PM
    Planned
    October 09, 2024 at 5:00 PM

    We are planning for a scheduled maintenance during that time. It could affect some operations, no downtime is expected

Sep 2024

Urgent database maintenance
  • Completed
    September 24, 2024 at 11:24 PM
    Completed
    September 24, 2024 at 11:24 PM
    Maintenance has completed successfully.
  • In progress
    September 24, 2024 at 10:00 PM
    In progress
    September 24, 2024 at 10:00 PM
    Maintenance is now in progress
  • Planned
    September 24, 2024 at 10:00 PM
    Planned
    September 24, 2024 at 10:00 PM

    We are planning for a scheduled maintenance during that time. Onboarding new users may be delayed.

0.nhv74upw2sd3: Incident with Payment Processing, Onboarding
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    Some problems reported with payment processing and automated onboarding. Our team is currently working to restore the service. We apologize for any inconvenience
issues with email delivery.
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    We are currently investigating this incident.

DaaS platform maintenance
  • Completed
    September 11, 2024 at 4:37 PM
    Completed
    September 11, 2024 at 4:37 PM
    Maintenance has completed successfully.
  • In progress
    September 11, 2024 at 4:00 PM
    In progress
    September 11, 2024 at 4:00 PM
    Maintenance is now in progress
  • Planned
    September 11, 2024 at 4:00 PM
    Planned
    September 11, 2024 at 4:00 PM

    We'll make some DaaS platform maintenance. There might be some problems accessing platform during this time.

Issues processing payments for some merchants
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We see that provider has fixed the issue, we see no errors anymore. We're monitoring the system and will update within several hours.

  • Investigating
    Investigating

    Cloud provider has some infrastructure issues which cause failures in payment processing for some merchants. We are in contact with provider support to resolve this asap.

Sep 2024 to Nov 2024

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