Intergiro - Notice history

All systems operational

2d API - Operational

100% - uptime
Apr 2023 · 100.0%May · 99.99%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

3d API - Operational

100% - uptime
Apr 2023 · 99.96%May · 99.34%Jun · 99.83%

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Apr 2023
May 2023
Jun 2023

Acquiring & PSP API - Operational

100% - uptime
Apr 2023 · 99.99%May · 99.66%Jun · 99.60%

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Apr 2023
May 2023
Jun 2023

Customer Portal - Operational

100% - uptime
Apr 2023 · 99.97%May · 99.99%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

Introducers Portal - Operational

100% - uptime
Apr 2023 · 100.0%May · 99.99%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

Merchant Portal - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 99.95%

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Apr 2023
May 2023
Jun 2023

Mobile Apps - Operational

100% - uptime
Apr 2023 · 99.86%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

intergiro.com website - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

Onboarding - Operational

100% - uptime
Apr 2023 · 100.0%May · 99.99%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

Payment Processing - Operational

100% - uptime
Apr 2023 · 100.0%May · 99.66%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

DaaS - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

Staging environment - Operational

100% - uptime
Apr 2023 · 99.96%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

Notice history

Jun 2023

Cloud provider issue
  • Resolved
    Resolved

    This incident has been resolved on the cloud provider side. Root cause https://www.cloudflarestatus.com/incidents/rwkn8jv4wxsv

  • Investigating
    Investigating

    We are currently investigating this incident.

Acceptance rate reduced
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    Cloudflare applied the fix. We are monitoring the results.

  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    Degraded performance for third party (Cloudflare)

0.myhqk2vy7wu8: Incident with Staging environment
  • Resolved
    Resolved

    This incident has been resolved

  • Investigating
    Investigating

    We're experiencing partial outage for staging environment functionality. Our team is currently working to restore the service. We apologize for any inconvenience

0.mycs5cy8o577: Incident with Acquiring & PSP API, 3d API, Merchant Portal
  • Resolved
    Resolved

    This incident has been resolved

  • Investigating
    Investigating

    Degraded performance for acquiring services. Our team is currently working to restore the service. We apologize for any inconvenience

Problem with 3d transactions
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are currently investigating this incident.

May 2023

Problems with transaction authorizations on intergiro acquiring
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are currently investigating this incident.

All services database maintenance
  • Completed
    May 25, 2023 at 4:29 PM
    Completed
    May 25, 2023 at 4:29 PM

    Maintenance has completed successfully.

  • In progress
    May 25, 2023 at 4:00 PM
    In progress
    May 25, 2023 at 4:00 PM

    Maintenance is now in progress

  • Planned
    May 25, 2023 at 4:00 PM
    Planned
    May 25, 2023 at 4:00 PM

    We are planning for a scheduled maintenance during that time.

Problem with 3d API UI
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are currently investigating this incident.

0.mxqfjkpppngr: Incident with 3d API, Onboarding
  • Resolved
    Resolved

    We're experiencing some problems with users onboarding. Our team is currently working to restore the service. We apologize for any inconvenience

  • Investigating
    Investigating

    We're experiencing some problems with users onboarding. Our team is currently working to restore the service. We apologize for any inconvenience

0.mxqfjpnahsea: Incident with 3d API
  • Resolved
    Resolved

    This incident has been resolved

  • Investigating
    Investigating

    We're experiencing some problems with 3d API redirects. Our team is currently working to restore the service. We apologize for any inconvenience

Apr 2023

0.mwrohrvayzv3: Incident with Acquiring & PSP API, 3d API
  • Resolved
    Resolved

    This incident has been resolved

  • Investigating
    Investigating

    We're experiencing a service outage with Acquiring & PSP API availability. Our team is currently working to restore the service. We apologize for any inconvenience

0.mwjt8kb5q2k7: Incident with Staging environment
  • Resolved
    Resolved

    This incident has been resolved

  • Investigating
    Investigating

    We're experiencing partial outage for staging environment functionality. Our team is currently working to restore the service. We apologize for any inconvenience

0.mwjt8ee2dwjk: Incident with Staging environment
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We're experiencing partial outage for staging environment functionality. Our team is currently working to restore the service. We apologize for any inconvenience

Core services database maintenance
  • Completed
    April 19, 2023 at 6:13 PM
    Completed
    April 19, 2023 at 6:13 PM

    Maintenance has completed successfully.

  • In progress
    April 19, 2023 at 5:00 PM
    In progress
    April 19, 2023 at 5:00 PM

    Maintenance is now in progress

  • Planned
    April 19, 2023 at 5:00 PM
    Planned
    April 19, 2023 at 5:00 PM

    We are planning for a scheduled maintenance during that time.

Issue with onboarding for 2d & 3d interface
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Investigating
    Investigating

    We are currently investigating this incident.

Apr 2023 to Jun 2023

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