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  <id>tag:intergirostatus.com,2005:/history</id>
  <link rel="alternate" type="text/html" href="https://intergirostatus.com"/>
  <link rel="self" type="application/atom+xml" href="https://intergirostatus.com/history.atom"/>
  <title>Intergiro Status - Incident history</title>
  <updated>2025-06-12T17:51:00.000+00:00</updated>
  <author>
    <name>Intergiro</name>
  </author>
  
<entry>
  <id>tag:intergirostatus.com,2005:Incident/cmbtt3ij8002wontkm1l8euzg</id>
  <published>2025-06-12T17:51:00.000+00:00</published>
  <updated>2025-06-12T17:51:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://intergirostatus.com/incident/cmbtt3ij8002wontkm1l8euzg"/>
  <title>Third‑Party Service Disruption</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 3 hours and 48 minutes</p>
    <p><strong>Affected Components:</strong> Acquiring &amp; PSP API, DaaS, 2d API, Customer Portal, intergiro.com website, Mobile Apps, Introducers Portal, Staging environment, Merchant Portal, Onboarding, Payment Processing, 3d API</p>
    <p><small>Jun <var data-var='date'> 12</var>, <var data-var='time'>17:51:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We are currently experiencing a service disruption due to issues with a third‑party provider. This is affecting some of our services. We’re actively investigating the root cause and working closely with our provider to resolve the issue..</p>
<p><small>Jun <var data-var='date'> 12</var>, <var data-var='time'>21:39:24</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:intergirostatus.com,2005:Maintenance/cmawol8qk001ikpwj7i33ptma</id>
  <published>2025-06-03T20:00:00.000+00:00</published>
  <updated>2025-06-03T20:34:34.612+00:00</updated>
  <link rel="alternate" type="text/html" href="https://intergirostatus.com/maintenance/cmawol8qk001ikpwj7i33ptma"/>
  <title>Database maintenance</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 35 minutes</p>
    <p><strong>Affected Components:</strong> 2d API, Customer Portal, Mobile Apps, Introducers Portal, Onboarding, Payment Processing, 3d API</p>
    <p><small>Jun <var data-var='date'> 3</var>, <var data-var='time'>20:34:34</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully..</p>
<p><small>Jun <var data-var='date'> 3</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Jun <var data-var='date'> 3</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We are planning for a scheduled maintenance during that time..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:intergirostatus.com,2005:Incident/cmb7zplo40001wxx2ibvp7x1t</id>
  <published>2025-05-24T02:57:00.000+00:00</published>
  <updated>2025-05-24T02:57:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://intergirostatus.com/incident/cmb7zplo40001wxx2ibvp7x1t"/>
  <title>Card authorizations are not working</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 12 hours and 45 minutes</p>
    <p><strong>Affected Components:</strong> 2d API, Payment Processing, 3d API</p>
    <p><small>May <var data-var='date'> 24</var>, <var data-var='time'>02:57:00</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating this incident..</p>
<p><small>May <var data-var='date'> 24</var>, <var data-var='time'>15:42:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:intergirostatus.com,2005:Maintenance/cma752oil0002e9bl48atk26w</id>
  <published>2025-05-16T22:00:00.000+00:00</published>
  <updated>2025-05-16T22:00:01.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://intergirostatus.com/maintenance/cma752oil0002e9bl48atk26w"/>
  <title>Database maintenance</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 28 minutes</p>
    <p><strong>Affected Components:</strong> Acquiring &amp; PSP API, Mobile Apps, Merchant Portal, Onboarding, Payment Processing, DaaS</p>
    <p><small>May <var data-var='date'> 16</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>May <var data-var='date'> 16</var>, <var data-var='time'>22:28:30</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:intergirostatus.com,2005:Maintenance/cm7ue6uuk001i10utwfyk9693</id>
  <published>2025-03-27T22:30:00.000+00:00</published>
  <updated>2025-03-27T22:33:43.734+00:00</updated>
  <link rel="alternate" type="text/html" href="https://intergirostatus.com/maintenance/cm7ue6uuk001i10utwfyk9693"/>
  <title>Merchant portal maintenance</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 4 minutes</p>
    <p><strong>Affected Components:</strong> Merchant Portal, Acquiring &amp; PSP API</p>
    <p><small>Mar <var data-var='date'> 27</var>, <var data-var='time'>22:33:43</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully..</p>
<p><small>Mar <var data-var='date'> 27</var>, <var data-var='time'>22:30:00</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Mar <var data-var='date'> 26</var>, <var data-var='time'>22:30:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We are planning for a scheduled maintenance during that time..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:intergirostatus.com,2005:Incident/cm8fr5usu006tu6skxszy5dby</id>
  <published>2025-03-19T10:01:23.755+00:00</published>
  <updated>2025-03-19T10:23:31.968+00:00</updated>
  <link rel="alternate" type="text/html" href="https://intergirostatus.com/incident/cm8fr5usu006tu6skxszy5dby"/>
  <title>API Uptime problem </title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 22 minutes</p>
    <p><strong>Affected Components:</strong> Acquiring &amp; PSP API</p>
    <p><small>Mar <var data-var='date'> 19</var>, <var data-var='time'>10:23:31</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Mar <var data-var='date'> 19</var>, <var data-var='time'>10:01:23</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating this incident..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:intergirostatus.com,2005:Maintenance/cm83fhc4s001dqtkgg9l5np79</id>
  <published>2025-03-17T23:00:00.000+00:00</published>
  <updated>2025-03-17T23:00:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://intergirostatus.com/maintenance/cm83fhc4s001dqtkgg9l5np79"/>
  <title>Acquiring maintenance</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 10 minutes</p>
    <p><strong>Affected Components:</strong> Merchant Portal, Acquiring &amp; PSP API</p>
    <p><small>Mar <var data-var='date'> 17</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We are planning for a scheduled maintenance during that time..</p>
<p><small>Mar <var data-var='date'> 17</var>, <var data-var='time'>23:09:50</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully..</p>
<p><small>Mar <var data-var='date'> 17</var>, <var data-var='time'>23:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:intergirostatus.com,2005:Incident/cm7ywkn1t000jhf0n7c5s7qih</id>
  <published>2025-03-06T10:01:00.000+00:00</published>
  <updated>2025-03-07T14:50:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://intergirostatus.com/incident/cm7ywkn1t000jhf0n7c5s7qih"/>
  <title>Incident with events</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 day, 4 hours and 49 minutes</p>
    <p><strong>Affected Components:</strong> 3d API</p>
    <p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>14:50:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>10:01:00</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating this incident..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:intergirostatus.com,2005:Incident/cm7a9xu8x000dxn1j66jvu043</id>
  <published>2025-02-18T09:08:00.000+00:00</published>
  <updated>2025-02-18T13:44:33.983+00:00</updated>
  <link rel="alternate" type="text/html" href="https://intergirostatus.com/incident/cm7a9xu8x000dxn1j66jvu043"/>
  <title>Transactions authorizations failures.</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 4 hours and 37 minutes</p>
    <p><strong>Affected Components:</strong> Acquiring &amp; PSP API</p>
    <p><small>Feb <var data-var='date'> 18</var>, <var data-var='time'>13:44:33</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Feb <var data-var='date'> 18</var>, <var data-var='time'>10:09:54</var> GMT+0</small><br /><strong>Monitoring</strong> -
  We implemented a fix and are currently monitoring the result..</p>
<p><small>Feb <var data-var='date'> 18</var>, <var data-var='time'>09:08:00</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating this incident..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:intergirostatus.com,2005:Maintenance/cm6padyyc000g3mte4ub4kcwp</id>
  <published>2025-02-06T16:00:00.000+00:00</published>
  <updated>2025-02-06T16:00:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://intergirostatus.com/maintenance/cm6padyyc000g3mte4ub4kcwp"/>
  <title>DaaS maintenance</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 4 hours</p>
    <p><strong>Affected Components:</strong> DaaS</p>
    <p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>16:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We are planning for a scheduled maintenance during that time..</p>
<p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>16:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully.</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:intergirostatus.com,2005:Maintenance/cm6faaod3001fpgma8vmjsthe</id>
  <published>2025-01-27T16:48:40.779+00:00</published>
  <updated>2025-01-27T16:50:03.386+00:00</updated>
  <link rel="alternate" type="text/html" href="https://intergirostatus.com/maintenance/cm6faaod3001fpgma8vmjsthe"/>
  <title>DaaS maintenance</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 2 hours and 20 minutes</p>
    <p><strong>Affected Components:</strong> DaaS</p>
    <p><small>Jan <var data-var='date'> 27</var>, <var data-var='time'>16:50:03</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress..</p>
<p><small>Jan <var data-var='date'> 27</var>, <var data-var='time'>16:48:40</var> GMT+0</small><br /><strong>Identified</strong> -
  We are planning for a scheduled maintenance during that time. Some data related to onboarding might not be available. .</p>
<p><small>Jan <var data-var='date'> 27</var>, <var data-var='time'>19:10:00</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:intergirostatus.com,2005:Incident/cm5zmhm020067hs3mv7axzmg1</id>
  <published>2025-01-16T12:26:00.000+00:00</published>
  <updated>2025-01-16T17:54:34.413+00:00</updated>
  <link rel="alternate" type="text/html" href="https://intergirostatus.com/incident/cm5zmhm020067hs3mv7axzmg1"/>
  <title>2d onboarding issues</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 5 hours and 29 minutes</p>
    <p><strong>Affected Components:</strong> Onboarding, 2d API</p>
    <p><small>Jan <var data-var='date'> 16</var>, <var data-var='time'>17:54:34</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Jan <var data-var='date'> 16</var>, <var data-var='time'>12:26:00</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating this incident..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:intergirostatus.com,2005:Incident/cm4ijaxhe000212hxn3ev42xx</id>
  <published>2024-12-10T13:15:00.000+00:00</published>
  <updated>2024-12-10T13:15:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://intergirostatus.com/incident/cm4ijaxhe000212hxn3ev42xx"/>
  <title>We&#039;re experiencing some problems with user authentication for most of our customer facing products. Our team is currently working to restore the service. We apologize for any inconvenience</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 40 minutes</p>
    <p><strong>Affected Components:</strong> 2d API, Customer Portal, Payment Processing, 3d API</p>
    <p><small>Dec <var data-var='date'> 10</var>, <var data-var='time'>13:15:00</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating this incident..</p>
<p><small>Dec <var data-var='date'> 10</var>, <var data-var='time'>13:55:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:intergirostatus.com,2005:Incident/cm3ywobhy0001d7jpum4kiy8k</id>
  <published>2024-11-26T20:24:47.907+00:00</published>
  <updated>2024-11-26T20:41:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://intergirostatus.com/incident/cm3ywobhy0001d7jpum4kiy8k"/>
  <title>Issue with monitoring</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 4 hours and 25 minutes</p>
    
    <p><small>Nov <var data-var='date'> 26</var>, <var data-var='time'>20:41:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Nov <var data-var='date'> 26</var>, <var data-var='time'>20:24:47</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating this incident..</p>
<p><small>Nov <var data-var='date'> 26</var>, <var data-var='time'>20:50:02</var> GMT+0</small><br /><strong>Identified</strong> -
  We are continuing to work on a fix for this incident..</p>
<p><small>Nov <var data-var='date'> 27</var>, <var data-var='time'>00:50:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:intergirostatus.com,2005:Maintenance/cm3puvl2f0001gjg8jz30mtlz</id>
  <published>2024-11-20T19:00:00.000+00:00</published>
  <updated>2024-11-20T19:00:01.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://intergirostatus.com/maintenance/cm3puvl2f0001gjg8jz30mtlz"/>
  <title>Cloud infrastructure maintenance</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 4 hours and 16 minutes</p>
    <p><strong>Affected Components:</strong> 2d API, Customer Portal, Mobile Apps, Payment Processing, DaaS, Introducers Portal, Acquiring &amp; PSP API, 3d API</p>
    <p><small>Nov <var data-var='date'> 20</var>, <var data-var='time'>19:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Nov <var data-var='date'> 20</var>, <var data-var='time'>23:15:52</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully..</p>
<p><small>Nov <var data-var='date'> 20</var>, <var data-var='time'>19:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We are planning for a scheduled maintenance during that time. It could affect some operations, no downtime is expected. .</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:intergirostatus.com,2005:Incident/cm3k020d900019skg2ifb4nec</id>
  <published>2024-11-16T09:00:00.000+00:00</published>
  <updated>2024-11-16T09:00:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://intergirostatus.com/incident/cm3k020d900019skg2ifb4nec"/>
  <title>Issue with monitoring</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    
    
    <p><small>Nov <var data-var='date'> 16</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  We had an issue with monitoring producing false incidents. All systems are operational, no services were affected. We apologise for the inconvenience. .</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:intergirostatus.com,2005:Incident/cm3alsei800kjom6ey95pw6y3</id>
  <published>2024-11-09T20:13:33.000+00:00</published>
  <updated>2024-11-09T20:13:33.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://intergirostatus.com/incident/cm3alsei800kjom6ey95pw6y3"/>
  <title>0.njvguphrwef4: Incident with Acquiring &amp; PSP API</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 20 minutes</p>
    <p><strong>Affected Components:</strong> Acquiring &amp; PSP API</p>
    <p><small>Nov <var data-var='date'> 9</var>, <var data-var='time'>20:13:33</var> GMT+0</small><br /><strong>Investigating</strong> -
  We&#039;re experiencing some problems with authorizations for some merchants. Our team is currently working to restore the service. We apologize for any inconvenience.</p>
<p><small>Nov <var data-var='date'> 9</var>, <var data-var='time'>20:33:11</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:intergirostatus.com,2005:Maintenance/cm1kvodhu0001ao6m5wjvc2pm</id>
  <published>2024-10-22T22:00:00.000+00:00</published>
  <updated>2024-10-23T01:46:24.947+00:00</updated>
  <link rel="alternate" type="text/html" href="https://intergirostatus.com/maintenance/cm1kvodhu0001ao6m5wjvc2pm"/>
  <title>Databases maintenance</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 3 hours and 46 minutes</p>
    <p><strong>Affected Components:</strong> Onboarding, 2d API, Customer Portal, Mobile Apps, Payment Processing, DaaS, Merchant Portal, Introducers Portal, 3d API</p>
    <p><small>Oct <var data-var='date'> 23</var>, <var data-var='time'>01:46:24</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully..</p>
<p><small>Oct <var data-var='date'> 22</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We are planning for a scheduled maintenance during that time..</p>
<p><small>Oct <var data-var='date'> 22</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:intergirostatus.com,2005:Maintenance/cm1kv86pj0012ht9wlpnma4pl</id>
  <published>2024-10-15T22:00:00.000+00:00</published>
  <updated>2024-10-15T22:00:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://intergirostatus.com/maintenance/cm1kv86pj0012ht9wlpnma4pl"/>
  <title>Databases maintenance</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 3 hours and 1 minute</p>
    <p><strong>Affected Components:</strong> Onboarding, 2d API, Customer Portal, Mobile Apps, Payment Processing, DaaS, Merchant Portal, Introducers Portal, 3d API</p>
    <p><small>Oct <var data-var='date'> 15</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We are planning for a scheduled maintenance during that time..</p>
<p><small>Oct <var data-var='date'> 16</var>, <var data-var='time'>01:00:51</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully..</p>
<p><small>Oct <var data-var='date'> 15</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We are planning for a scheduled maintenance during that time..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:intergirostatus.com,2005:Incident/cm24jn2wm00k8huz7kgx8tsaq</id>
  <published>2024-10-09T19:24:00.000+00:00</published>
  <updated>2024-10-09T19:24:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://intergirostatus.com/incident/cm24jn2wm00k8huz7kgx8tsaq"/>
  <title>API endpoint incident</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 14 hours and 36 minutes</p>
    <p><strong>Affected Components:</strong> 2d API, DaaS, 3d API</p>
    <p><small>Oct <var data-var='date'> 9</var>, <var data-var='time'>19:24:00</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating this incident..</p>
<p><small>Oct <var data-var='date'> 10</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:intergirostatus.com,2005:Maintenance/cm1ywzkod001nd8ymn6b8q2qg</id>
  <published>2024-10-09T17:00:00.000+00:00</published>
  <updated>2024-10-09T17:00:01.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://intergirostatus.com/maintenance/cm1ywzkod001nd8ymn6b8q2qg"/>
  <title>Cloud infrastructure maintenance</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 2 hours and 30 minutes</p>
    <p><strong>Affected Components:</strong> Onboarding, 2d API, Customer Portal, Mobile Apps, Payment Processing, DaaS, Introducers Portal, Acquiring &amp; PSP API, 3d API</p>
    <p><small>Oct <var data-var='date'> 9</var>, <var data-var='time'>17:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Oct <var data-var='date'> 9</var>, <var data-var='time'>17:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We are planning for a scheduled maintenance during that time. It could affect some operations, no downtime is expected.</p>
<p><small>Oct <var data-var='date'> 9</var>, <var data-var='time'>19:29:37</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:intergirostatus.com,2005:Maintenance/cm1avi9gn000zynsjb0xsrsjr</id>
  <published>2024-09-24T22:00:00.000+00:00</published>
  <updated>2024-09-24T22:00:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://intergirostatus.com/maintenance/cm1avi9gn000zynsjb0xsrsjr"/>
  <title>Urgent database maintenance</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 1 hour and 25 minutes</p>
    <p><strong>Affected Components:</strong> Onboarding, Payment Processing</p>
    <p><small>Sep <var data-var='date'> 24</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We are planning for a scheduled maintenance during that time. Onboarding new users may be delayed..</p>
<p><small>Sep <var data-var='date'> 24</var>, <var data-var='time'>23:24:46</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully..</p>
<p><small>Sep <var data-var='date'> 24</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:intergirostatus.com,2005:Incident/cm19eh3wm01n210eid4mppci3</id>
  <published>2024-09-19T14:41:38.000+00:00</published>
  <updated>2024-09-19T14:41:38.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://intergirostatus.com/incident/cm19eh3wm01n210eid4mppci3"/>
  <title>0.nhv74upw2sd3: Incident with Payment Processing, Onboarding</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 49 minutes</p>
    <p><strong>Affected Components:</strong> Onboarding, Payment Processing</p>
    <p><small>Sep <var data-var='date'> 19</var>, <var data-var='time'>14:41:38</var> GMT+0</small><br /><strong>Investigating</strong> -
  Some problems reported with payment processing and automated onboarding. Our team is currently working to restore the service. We apologize for any inconvenience.</p>
<p><small>Sep <var data-var='date'> 19</var>, <var data-var='time'>16:31:02</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:intergirostatus.com,2005:Incident/cm14mvurd0003o54nwnht0yvc</id>
  <published>2024-09-16T05:31:00.000+00:00</published>
  <updated>2024-09-16T05:31:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://intergirostatus.com/incident/cm14mvurd0003o54nwnht0yvc"/>
  <title>issues with email delivery. </title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 42 minutes</p>
    <p><strong>Affected Components:</strong> Onboarding, 2d API, Customer Portal, Introducers Portal, 3d API</p>
    <p><small>Sep <var data-var='date'> 16</var>, <var data-var='time'>05:31:00</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating this incident..</p>
<p><small>Sep <var data-var='date'> 16</var>, <var data-var='time'>06:53:46</var> GMT+0</small><br /><strong>Monitoring</strong> -
  We implemented a fix and are currently monitoring the result..</p>
<p><small>Sep <var data-var='date'> 16</var>, <var data-var='time'>07:12:52</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:intergirostatus.com,2005:Maintenance/cm0no4eto00299y8m27w556dw</id>
  <published>2024-09-11T16:00:00.000+00:00</published>
  <updated>2024-09-11T16:00:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://intergirostatus.com/maintenance/cm0no4eto00299y8m27w556dw"/>
  <title>DaaS platform maintenance</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 38 minutes</p>
    <p><strong>Affected Components:</strong> DaaS</p>
    <p><small>Sep <var data-var='date'> 11</var>, <var data-var='time'>16:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We&#039;ll make some DaaS platform maintenance. There might be some problems accessing platform during this time..</p>
<p><small>Sep <var data-var='date'> 11</var>, <var data-var='time'>16:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Sep <var data-var='date'> 11</var>, <var data-var='time'>16:37:49</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:intergirostatus.com,2005:Incident/cm0v7ojij001bt2loix895jlj</id>
  <published>2024-09-09T10:00:00.000+00:00</published>
  <updated>2024-09-09T10:00:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://intergirostatus.com/incident/cm0v7ojij001bt2loix895jlj"/>
  <title>Issues processing payments for some merchants</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 day, 2 hours and 4 minutes</p>
    <p><strong>Affected Components:</strong> Acquiring &amp; PSP API</p>
    <p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br /><strong>Investigating</strong> -
  Cloud provider has some infrastructure issues which cause failures in payment processing for some merchants. We are in contact with provider support to resolve this asap..</p>
<p><small>Sep <var data-var='date'> 10</var>, <var data-var='time'>07:41:28</var> GMT+0</small><br /><strong>Monitoring</strong> -
  We see that provider has fixed the issue, we see no errors anymore. We&#039;re monitoring the system and will update within several hours..</p>
<p><small>Sep <var data-var='date'> 10</var>, <var data-var='time'>12:03:48</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:intergirostatus.com,2005:Incident/cm0cfhflb0005f4q2wqher3vt</id>
  <published>2024-08-27T12:53:29.000+00:00</published>
  <updated>2024-08-27T12:53:35.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://intergirostatus.com/incident/cm0cfhflb0005f4q2wqher3vt"/>
  <title>0.ngz99a17v0qk: Incident with Staging environment</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> Staging environment</p>
    <p><small>Aug <var data-var='date'> 27</var>, <var data-var='time'>12:53:35</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved.</p>
<p><small>Aug <var data-var='date'> 27</var>, <var data-var='time'>12:53:29</var> GMT+0</small><br /><strong>Investigating</strong> -
  We&#039;re experiencing partial outage for staging environment functionality. Our team is currently working to restore the service. We apologize for any inconvenience.</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:intergirostatus.com,2005:Incident/cm0gra56y0003gas4fhb2kb9x</id>
  <published>2024-08-26T07:01:00.000+00:00</published>
  <updated>2024-08-26T07:01:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://intergirostatus.com/incident/cm0gra56y0003gas4fhb2kb9x"/>
  <title>Card authorization proxy stopped accepting 3DS transactions</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> Acquiring &amp; PSP API</p>
    <p><small>Aug <var data-var='date'> 26</var>, <var data-var='time'>07:01:00</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating this incident..</p>
<p><small>Aug <var data-var='date'> 26</var>, <var data-var='time'>07:36:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:intergirostatus.com,2005:Incident/cm0ax6z710023tn3bq8w6ofhj</id>
  <published>2024-08-22T08:24:00.000+00:00</published>
  <updated>2024-08-22T08:24:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://intergirostatus.com/incident/cm0ax6z710023tn3bq8w6ofhj"/>
  <title>Issues accessing core system</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 13 minutes</p>
    <p><strong>Affected Components:</strong> 2d API, Mobile Apps, Payment Processing, Customer Portal, 3d API</p>
    <p><small>Aug <var data-var='date'> 22</var>, <var data-var='time'>08:24:00</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating this incident..</p>
<p><small>Aug <var data-var='date'> 22</var>, <var data-var='time'>08:37:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:intergirostatus.com,2005:Incident/cm01rmycr0047bffpsbzoozbc</id>
  <published>2024-08-20T01:48:11.000+00:00</published>
  <updated>2024-08-20T01:48:20.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://intergirostatus.com/incident/cm01rmycr0047bffpsbzoozbc"/>
  <title>0.ngp4uqb2hnnk: Incident with Staging environment</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> Staging environment</p>
    <p><small>Aug <var data-var='date'> 20</var>, <var data-var='time'>01:48:20</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved.</p>
<p><small>Aug <var data-var='date'> 20</var>, <var data-var='time'>01:48:11</var> GMT+0</small><br /><strong>Investigating</strong> -
  We&#039;re experiencing partial outage for staging environment functionality. Our team is currently working to restore the service. We apologize for any inconvenience.</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:intergirostatus.com,2005:Incident/cm013ygl0002713nafslsj08j</id>
  <published>2024-08-19T14:45:20.000+00:00</published>
  <updated>2024-08-19T14:45:29.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://intergirostatus.com/incident/cm013ygl0002713nafslsj08j"/>
  <title>0.ngo8pp3cxbeo: Incident with Staging environment</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> Staging environment</p>
    <p><small>Aug <var data-var='date'> 19</var>, <var data-var='time'>14:45:29</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved.</p>
<p><small>Aug <var data-var='date'> 19</var>, <var data-var='time'>14:45:20</var> GMT+0</small><br /><strong>Investigating</strong> -
  We&#039;re experiencing partial outage for staging environment functionality. Our team is currently working to restore the service. We apologize for any inconvenience.</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:intergirostatus.com,2005:Incident/cm00qyf3i000rjv1x7gfguzem</id>
  <published>2024-08-19T08:05:00.000+00:00</published>
  <updated>2024-08-19T09:05:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://intergirostatus.com/incident/cm00qyf3i000rjv1x7gfguzem"/>
  <title>0.ngo0ehjqrz0s: Incident with 2d API, 3d API, Customer Portal, Mobile Apps, Onboarding</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 24 minutes</p>
    <p><strong>Affected Components:</strong> Onboarding, 2d API, Mobile Apps, Customer Portal, 3d API</p>
    <p><small>Aug <var data-var='date'> 19</var>, <var data-var='time'>09:05:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Aug <var data-var='date'> 19</var>, <var data-var='time'>08:05:00</var> GMT+0</small><br /><strong>Investigating</strong> -
  We&#039;re experiencing general service availability outage for most of our customer facing products. Our team is currently working to restore the service. We apologize for any inconvenience.</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:intergirostatus.com,2005:Incident/clzjvbp7c80194mtn4l5avk0me</id>
  <published>2024-08-07T13:11:36.000+00:00</published>
  <updated>2024-08-07T13:24:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://intergirostatus.com/incident/clzjvbp7c80194mtn4l5avk0me"/>
  <title>0.ng7jxc0tkqgw: Incident with Onboarding, Introducers Portal</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 12 minutes</p>
    <p><strong>Affected Components:</strong> Onboarding, Introducers Portal</p>
    <p><small>Aug <var data-var='date'> 7</var>, <var data-var='time'>13:24:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Aug <var data-var='date'> 7</var>, <var data-var='time'>13:11:36</var> GMT+0</small><br /><strong>Investigating</strong> -
  We&#039;re experiencing some problems with documents uploading / downloading on onboarding and introducer portals. Our team is currently working to restore the service. We apologize for any inconvenience.</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:intergirostatus.com,2005:Maintenance/clz00y9r3128562hfll751wnyeq</id>
  <published>2024-07-24T19:00:00.000+00:00</published>
  <updated>2024-07-24T19:00:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://intergirostatus.com/maintenance/clz00y9r3128562hfll751wnyeq"/>
  <title>Cloud infrastructure maintenance</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 2 hours and 16 minutes</p>
    <p><strong>Affected Components:</strong> Onboarding, 2d API, intergiro.com website, Mobile Apps, Payment Processing, DaaS, Merchant Portal, Introducers Portal, Customer Portal, Staging environment, Acquiring &amp; PSP API, 3d API</p>
    <p><small>Jul <var data-var='date'> 24</var>, <var data-var='time'>19:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We are planning for a scheduled maintenance during that time..</p>
<p><small>Jul <var data-var='date'> 24</var>, <var data-var='time'>19:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Jul <var data-var='date'> 24</var>, <var data-var='time'>21:16:24</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:intergirostatus.com,2005:Incident/clyyhf3l7141006hjn3uxs9idzg</id>
  <published>2024-07-23T13:59:13.059+00:00</published>
  <updated>2024-07-23T13:59:13.059+00:00</updated>
  <link rel="alternate" type="text/html" href="https://intergirostatus.com/incident/clyyhf3l7141006hjn3uxs9idzg"/>
  <title>Issues generating pdf statements</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 58 minutes</p>
    <p><strong>Affected Components:</strong> Mobile Apps, Customer Portal</p>
    <p><small>Jul <var data-var='date'> 23</var>, <var data-var='time'>13:59:13</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating this incident..</p>
<p><small>Jul <var data-var='date'> 23</var>, <var data-var='time'>14:56:47</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Jul <var data-var='date'> 23</var>, <var data-var='time'>14:56:13</var> GMT+0</small><br /><strong>Identified</strong> -
  We are continuing to work on a fix for this incident..</p>
<p><small>Jul <var data-var='date'> 23</var>, <var data-var='time'>14:56:23</var> GMT+0</small><br /><strong>Monitoring</strong> -
  We implemented a fix and are currently monitoring the result..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:intergirostatus.com,2005:Incident/clypxo00f491062han1mju6x4j8</id>
  <published>2024-07-17T14:24:05.995+00:00</published>
  <updated>2024-07-17T14:24:05.995+00:00</updated>
  <link rel="alternate" type="text/html" href="https://intergirostatus.com/incident/clypxo00f491062han1mju6x4j8"/>
  <title>Delay new data ingestion for DaaS product</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 51 minutes</p>
    <p><strong>Affected Components:</strong> DaaS</p>
    <p><small>Jul <var data-var='date'> 17</var>, <var data-var='time'>14:24:05</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating this incident..</p>
<p><small>Jul <var data-var='date'> 17</var>, <var data-var='time'>15:31:46</var> GMT+0</small><br /><strong>Identified</strong> -
  We are continuing to work on a fix for this incident..</p>
<p><small>Jul <var data-var='date'> 17</var>, <var data-var='time'>16:14:39</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:intergirostatus.com,2005:Maintenance/cly307pq363383bfokouc5x97c</id>
  <published>2024-07-15T16:00:00.000+00:00</published>
  <updated>2024-07-15T16:00:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://intergirostatus.com/maintenance/cly307pq363383bfokouc5x97c"/>
  <title>Cloud infrastructure maintenance</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 3 hours</p>
    <p><strong>Affected Components:</strong> Onboarding, 2d API, intergiro.com website, Mobile Apps, Payment Processing, DaaS, Merchant Portal, Introducers Portal, Customer Portal, Acquiring &amp; PSP API, 3d API</p>
    <p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>16:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We are planning for a scheduled maintenance during that time. It could affect some operations, no downtime is expected.</p>
<p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>19:00:00</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully..</p>
<p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>16:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:intergirostatus.com,2005:Maintenance/clyfzsrhr104676iqoh3h8xj598</id>
  <published>2024-07-10T16:10:00.000+00:00</published>
  <updated>2024-07-10T16:21:28.723+00:00</updated>
  <link rel="alternate" type="text/html" href="https://intergirostatus.com/maintenance/clyfzsrhr104676iqoh3h8xj598"/>
  <title>Update DaaS components. </title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 11 minutes</p>
    <p><strong>Affected Components:</strong> DaaS</p>
    <p><small>Jul <var data-var='date'> 10</var>, <var data-var='time'>16:21:28</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully..</p>
<p><small>Jul <var data-var='date'> 10</var>, <var data-var='time'>16:10:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We are planning for a scheduled maintenance during that time..</p>
<p><small>Jul <var data-var='date'> 10</var>, <var data-var='time'>16:10:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:intergirostatus.com,2005:Incident/cly72cag9343880fcmyqb1dr8u1</id>
  <published>2024-07-04T09:27:20.000+00:00</published>
  <updated>2024-07-04T09:32:43.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://intergirostatus.com/incident/cly72cag9343880fcmyqb1dr8u1"/>
  <title>0.newamxnid6j2: Incident with DaaS</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 5 minutes</p>
    <p><strong>Affected Components:</strong> DaaS</p>
    <p><small>Jul <var data-var='date'> 4</var>, <var data-var='time'>09:32:43</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved.</p>
<p><small>Jul <var data-var='date'> 4</var>, <var data-var='time'>09:27:20</var> GMT+0</small><br /><strong>Investigating</strong> -
  We&#039;re experiencing a service outage with DaaS product availability. Our team is currently working to restore the service. We apologize for any inconvenience.</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:intergirostatus.com,2005:Incident/cly72axe7343129dyokyuo6ya2v</id>
  <published>2024-07-04T09:26:15.000+00:00</published>
  <updated>2024-07-04T09:26:15.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://intergirostatus.com/incident/cly72axe7343129dyokyuo6ya2v"/>
  <title>0.newam1l9aafd: Incident with DaaS</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 6 minutes</p>
    <p><strong>Affected Components:</strong> DaaS</p>
    <p><small>Jul <var data-var='date'> 4</var>, <var data-var='time'>09:26:15</var> GMT+0</small><br /><strong>Investigating</strong> -
  We&#039;re experiencing a service outage with DaaS product availability. Our team is currently working to restore the service. We apologize for any inconvenience.</p>
<p><small>Jul <var data-var='date'> 4</var>, <var data-var='time'>09:32:13</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved.</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:intergirostatus.com,2005:Maintenance/clxkjq8kc41901b5ogmgmn9wyw</id>
  <published>2024-07-02T15:00:00.000+00:00</published>
  <updated>2024-07-02T15:26:56.179+00:00</updated>
  <link rel="alternate" type="text/html" href="https://intergirostatus.com/maintenance/clxkjq8kc41901b5ogmgmn9wyw"/>
  <title>Infrastructure maintenance</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 27 minutes</p>
    <p><strong>Affected Components:</strong> DaaS</p>
    <p><small>Jul <var data-var='date'> 2</var>, <var data-var='time'>15:26:56</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully..</p>
<p><small>Jul <var data-var='date'> 2</var>, <var data-var='time'>15:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Jul <var data-var='date'> 2</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We are planning for a scheduled maintenance during that time..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:intergirostatus.com,2005:Maintenance/clxj3i75d81342bdoicsspo37m</id>
  <published>2024-06-30T23:00:00.000+00:00</published>
  <updated>2024-06-30T23:00:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://intergirostatus.com/maintenance/clxj3i75d81342bdoicsspo37m"/>
  <title>Database maintenance</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 18 minutes</p>
    <p><strong>Affected Components:</strong> Onboarding, 2d API, Mobile Apps, Payment Processing, DaaS, Merchant Portal, Introducers Portal, Customer Portal, Acquiring &amp; PSP API, 3d API</p>
    <p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We are planning for a scheduled maintenance during that time..</p>
<p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>23:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>23:17:39</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:intergirostatus.com,2005:Maintenance/clx3cdksj117702bdn4j87zot7d</id>
  <published>2024-06-20T22:00:00.000+00:00</published>
  <updated>2024-06-20T22:00:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://intergirostatus.com/maintenance/clx3cdksj117702bdn4j87zot7d"/>
  <title>Cards Operation Services maintenance</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 1 hour and 4 minutes</p>
    <p><strong>Affected Components:</strong> 2d API, Mobile Apps, Payment Processing, Introducers Portal, Customer Portal, 3d API</p>
    <p><small>Jun <var data-var='date'> 20</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  All cards operations including card authorizations won&#039;t be working during this time..</p>
<p><small>Jun <var data-var='date'> 20</var>, <var data-var='time'>23:03:40</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully..</p>
<p><small>Jun <var data-var='date'> 20</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:intergirostatus.com,2005:Maintenance/clx1wrwdl65769bgmy5hqwxog0</id>
  <published>2024-06-19T22:00:00.000+00:00</published>
  <updated>2024-06-19T22:00:01.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://intergirostatus.com/maintenance/clx1wrwdl65769bgmy5hqwxog0"/>
  <title>Core service maintenance</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 18 minutes</p>
    <p><strong>Affected Components:</strong> Onboarding, 2d API, intergiro.com website, Mobile Apps, Payment Processing, DaaS, Merchant Portal, Introducers Portal, Customer Portal, Staging environment, Acquiring &amp; PSP API, 3d API</p>
    <p><small>Jun <var data-var='date'> 19</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Jun <var data-var='date'> 19</var>, <var data-var='time'>22:18:55</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully..</p>
<p><small>Jun <var data-var='date'> 19</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We are planning for a scheduled maintenance during that time..</p>
<p><small>Jun <var data-var='date'> 19</var>, <var data-var='time'>22:17:52</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:intergirostatus.com,2005:Maintenance/clvfarvh130681buleafwfx9e0</id>
  <published>2024-05-09T12:00:00.000+00:00</published>
  <updated>2024-05-09T12:57:03.139+00:00</updated>
  <link rel="alternate" type="text/html" href="https://intergirostatus.com/maintenance/clvfarvh130681buleafwfx9e0"/>
  <title>Cards services maintenance</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 57 minutes</p>
    <p><strong>Affected Components:</strong> 2d API, Mobile Apps, Payment Processing, 3d API</p>
    <p><small>May <var data-var='date'> 9</var>, <var data-var='time'>12:57:03</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully..</p>
<p><small>May <var data-var='date'> 9</var>, <var data-var='time'>12:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We are planning for a scheduled maintenance during that time..</p>
<p><small>May <var data-var='date'> 9</var>, <var data-var='time'>12:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:intergirostatus.com,2005:Maintenance/clve3jjoo31464bbogkun1vi9j</id>
  <published>2024-05-02T22:00:00.000+00:00</published>
  <updated>2024-05-02T22:21:31.336+00:00</updated>
  <link rel="alternate" type="text/html" href="https://intergirostatus.com/maintenance/clve3jjoo31464bbogkun1vi9j"/>
  <title>Core banking database maintenance</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 22 minutes</p>
    <p><strong>Affected Components:</strong> Onboarding, 2d API, Mobile Apps, Payment Processing, 3d API</p>
    <p><small>May <var data-var='date'> 2</var>, <var data-var='time'>22:21:31</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully..</p>
<p><small>May <var data-var='date'> 2</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  Expected downtime of the core banking system and card payment for maximum 1 hour.</p>
<p><small>May <var data-var='date'> 2</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:intergirostatus.com,2005:Maintenance/cltxhonaq84774bhob8zkc5drn</id>
  <published>2024-03-18T21:20:00.000+00:00</published>
  <updated>2024-03-18T22:01:40.669+00:00</updated>
  <link rel="alternate" type="text/html" href="https://intergirostatus.com/maintenance/cltxhonaq84774bhob8zkc5drn"/>
  <title>Staging db maintanance</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 1 minute</p>
    <p><strong>Affected Components:</strong> Staging environment</p>
    <p><small>Mar <var data-var='date'> 18</var>, <var data-var='time'>22:01:40</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully..</p>
<p><small>Mar <var data-var='date'> 18</var>, <var data-var='time'>22:00:40</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress..</p>
<p><small>Mar <var data-var='date'> 18</var>, <var data-var='time'>21:20:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We are planning for a scheduled maintenance during that time..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:intergirostatus.com,2005:Maintenance/cltx7tuqe3670772ojh7cjadwh</id>
  <published>2024-03-18T17:23:46.523+00:00</published>
  <updated>2024-03-18T17:45:40.738+00:00</updated>
  <link rel="alternate" type="text/html" href="https://intergirostatus.com/maintenance/cltx7tuqe3670772ojh7cjadwh"/>
  <title>Database maintenance</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 21 minutes</p>
    <p><strong>Affected Components:</strong> Onboarding, 2d API, Mobile Apps, Introducers Portal, Customer Portal, Staging environment, 3d API</p>
    <p><small>Mar <var data-var='date'> 18</var>, <var data-var='time'>17:45:40</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully..</p>
<p><small>Mar <var data-var='date'> 18</var>, <var data-var='time'>17:23:46</var> GMT+0</small><br /><strong>Identified</strong> -
  We are planning for a scheduled maintenance during that time..</p>
<p><small>Mar <var data-var='date'> 18</var>, <var data-var='time'>17:24:58</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:intergirostatus.com,2005:Maintenance/cltn3g6fd45626benccrb0uzyk</id>
  <published>2024-03-14T03:00:00.000+00:00</published>
  <updated>2024-03-14T03:00:01.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://intergirostatus.com/maintenance/cltn3g6fd45626benccrb0uzyk"/>
  <title>Database maintenance</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 55 minutes</p>
    <p><strong>Affected Components:</strong> Onboarding, 2d API, Mobile Apps, Payment Processing, DaaS, Merchant Portal, Introducers Portal, Customer Portal, Staging environment, Acquiring &amp; PSP API, 3d API</p>
    <p><small>Mar <var data-var='date'> 14</var>, <var data-var='time'>03:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Mar <var data-var='date'> 14</var>, <var data-var='time'>03:54:40</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully..</p>
<p><small>Mar <var data-var='date'> 14</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We are planning for a scheduled maintenance during that time..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:intergirostatus.com,2005:Maintenance/cltct8d9x120790b4oipsb4w4vh</id>
  <published>2024-03-06T19:00:00.000+00:00</published>
  <updated>2024-03-06T19:00:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://intergirostatus.com/maintenance/cltct8d9x120790b4oipsb4w4vh"/>
  <title>Updating production infrastructure</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 2 hours and 24 minutes</p>
    <p><strong>Affected Components:</strong> Onboarding, 2d API, intergiro.com website, Mobile Apps, Payment Processing, DaaS, Introducers Portal, Customer Portal, 3d API</p>
    <p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>19:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We are planning for a scheduled maintenance during that time..</p>
<p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>19:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>21:24:27</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully..</p>

        ]]>
  </content>
</entry>

</feed>