All systems operational

2d API

100.0% uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2023100.0% uptime
Oct 2023100.0% uptime
Nov 2023100.0% uptime

3d API

99.98% uptime
Sep 2023 · 99.94%Oct · 100.0%Nov · 100.0%
Sep 202399.94% uptime
Oct 2023100.0% uptime
Nov 2023100.0% uptime

Acquiring & PSP API

99.95% uptime
Sep 2023 · 99.94%Oct · 100.0%Nov · 99.92%
Sep 202399.94% uptime
Oct 2023100.0% uptime
Nov 202399.92% uptime

Customer Portal

100.0% uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2023100.0% uptime
Oct 2023100.0% uptime
Nov 2023100.0% uptime

Introducers Portal

100.0% uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2023100.0% uptime
Oct 2023100.0% uptime
Nov 2023100.0% uptime

Merchant Portal

100.0% uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2023100.0% uptime
Oct 2023100.0% uptime
Nov 2023100.0% uptime

Mobile Apps

100.0% uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2023100.0% uptime
Oct 2023100.0% uptime
Nov 2023100.0% uptime

intergiro.com website

100.0% uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2023100.0% uptime
Oct 2023100.0% uptime
Nov 2023100.0% uptime

Onboarding

100.0% uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2023100.0% uptime
Oct 2023100.0% uptime
Nov 2023100.0% uptime

Payment Processing

100.0% uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2023100.0% uptime
Oct 2023100.0% uptime
Nov 2023100.0% uptime

DaaS

100.0% uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2023100.0% uptime
Oct 2023100.0% uptime
Nov 2023100.0% uptime

Staging environment

100.0% uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2023100.0% uptime
Oct 2023100.0% uptime
Nov 2023100.0% uptime

Third Party: Marqeta → Card Issuing

Operational

Notice history

Nov 2023

All services database maintenance
Scheduled for November 30, 2023 at 5:00 PM – 6:00 PM about 1 hour
  • Planned
    November 30, 2023 at 5:00 PM
    Planned
    November 30, 2023 at 5:00 PM

    We are planning for a scheduled maintenance during that time.

Core Service Maintenance
  • Completed
    November 14, 2023 at 9:56 PM
    Completed
    November 14, 2023 at 9:56 PM

    Maintenance has completed successfully.

  • In progress
    November 14, 2023 at 9:00 PM
    In progress
    November 14, 2023 at 9:00 PM

    Maintenance is now in progress

  • Planned
    November 14, 2023 at 9:00 PM
    Planned
    November 14, 2023 at 9:00 PM

    We are planning for a scheduled maintenance during that time.

0.n4gmgy2s46ww: Incident with Acquiring & PSP API
  • Resolved
    Resolved

    This incident has been resolved

  • Investigating
    Investigating

    We're experiencing some problems with authorizations for some merchants. Our team is currently working to restore the service. We apologize for any inconvenience

Issue with cards - Problems on one of card provider side
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are currently investigating this incident.

0.n4duobk5ird2: Incident with Acquiring & PSP API
  • Resolved
    Resolved

    This incident has been resolved

  • Investigating
    Investigating

    We're experiencing some problems with authorizations for some merchants. Our team is currently working to restore the service. We apologize for any inconvenience

Oct 2023

No notices reported this month

Sep 2023

Acquiring database maintanence
  • Completed
    September 12, 2023 at 6:19 AM
    Completed
    September 12, 2023 at 6:19 AM

    Maintenance has completed successfully.

  • In progress
    September 12, 2023 at 6:00 AM
    In progress
    September 12, 2023 at 6:00 AM

    Maintenance is now in progress

  • Planned
    September 12, 2023 at 6:00 AM
    Planned
    September 12, 2023 at 6:00 AM

    We are planning for a scheduled maintenance during that time.

0.n1vzamzi7k7b: Incident with Acquiring & PSP API, 3d API
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We're experiencing a service outage with Acquiring & PSP API availability. Our team is currently working to restore the service. We apologize for any inconvenience

0.n1t848m4p4ow: Incident with Merchant Portal
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are currently investigating this incident. Merchant Portal was impacted by planned maintenance.

Sep 2023 to Nov 2023